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It鈥檚 a monster. The NHS鈥� latest PFI super-hospital weighs in at 4,511 rooms and contains 939 beds, which is nearly twice as many as the average district general. And all this is fitted into a 96,500m2 building that cost Bovis Lend Lease an economical 拢211m to build.

In form, Queen鈥檚 hospital Romford is less alienating than the NHS鈥� usual facility. Four circular towers, arranged in a clover-leaf formation, rise four storeys above a two-storey podium that curves inwards to the main entrance. This makes it a welcome sculptural landmark amid the architectural flotsam and jetsam that has collected along the eastern fringes of London. And given that modern hospitals tend towards amorphous conglomerations of boxes, the architect鈥檚 achievement is all the more remarkable.

Nor was the designer making a superficial architectural statement 鈥� the four drums are the product of the hospital鈥檚 compact internal layout. According to Jonathan Bailey, founder of the hospital鈥檚 Anglo-American architect Jonathan Bailey Associates, the main aim of the design was to minimise internal travel distances. 鈥淚t鈥檚 bad use of hospital manpower to get people lost in corridors,鈥� he says.

Michael McGeady, Bailey鈥檚 partner, explains how efficiently planned patient flow translates into hospital cost planning. 鈥淪ome 60% of a hospital鈥檚 annual budget goes into staffing and only 12% into building management and maintenance, so if you can make 20% efficiencies in staff performance, this effectively pays for the building. And if you save time in a hospital by saving space, then you can put these savings back into better amenities.鈥�

Each drum is 60m in diameter and contains three storeys of multipurpose wards and a top floor of plant rooms. On each floor, two semi-circular wards of 30 beds are separated by a rectangular lightwell. Inside each semi-circular ward, six four-bed rooms are arranged around the curving perimeter walls, and a straight row of six single rooms runs alongside the light well. This leaves an elongated central island containing three nurses鈥� bases that are open to the corridor encircling them.

The architect found the semi-circular layout offered more advantages than a square, triangular, cruciform or Y-shaped plan.

The benefits include wide observation arcs from the nurses鈥� bases to the beds through viewing panels in the corridor partitions, and shorter walking distances. The layout also makes efficient use of floor area and gives all bedrooms their own windows.

Short travel distances between departments have also been achieved by stacking them above each other. More radical than that, the hospital鈥檚 17 lifts have been consolidated in a single core in the centre of the clover-leaf formation, from which all accommodation and corridors radiate.

The lift core also incorporates another circulation concept 鈥� the segregation of visitors, patients and staff, and servicing. Public lifts are given pride of place at the shorter end of the rectangular core and face a window wall, so when visitors emerge from the lift they are naturally drawn to the daylight and find the ward they are heading for directly off to one side or the other.

Staff, whether alone, with equipment or with patients, have their own lifts out of the way of visitors along the longer sides of the core and connecting to their own corridors.

The distance from the lifts on the ground floor to a bed on an upper-storey ward is just 50m, and it takes 21 seconds to wheel a patient from one to the other. Bailey says this is 鈥渦nheard of in NHS hospitals鈥�.

Nearly all diagnostic and treatment facilities are on the ground and first floors. Like the upper towers, these are packed close together to shorten travel distances, but do not have a simple layout. In fact, they are vast, nearly windowless labyrinths.

Diagnostics occupy the heart of the ground floor, and are surrounded by the specialist acute departments that rely on them, including critical care, outpatients and A&E. The first floor contains 16 operating theatres along with a maternity and neo-natal units.

Of the specialist departments on the ground floor, the largest and best equipped is cancer care. It prides itself in a 拢1m electronic kit of scanners, simulators, four linear accelerators with an accuracy of 1mm and a large chemotherapy room with skylights. It aspires to have a catchment area stretching nearly as far as Cambridge and central London.

There is a 60-bed acute assessment ward on the ground floor that lacks daylight, but Bailey is not concerned: 鈥淵ou can make people feel warm and fuzzy in hospital, and then they die,鈥� he quips. 鈥淚t comes down to a choice between having a window and saving a life. Short distances and rapid responses save lives.鈥�

Duane Passman, who set up the PFI project on behalf of the hospital鈥檚 NHS trust, says: 鈥淭here is an opinion that you shouldn鈥檛 create hospital areas without daylight. But in endoscopy rooms and operating theatres, you have to have artificial light. Provided you have a decent working environment, you can locate these in deeper-plan areas.鈥�

But daylight is vital to staff who spend every day in hospital and is acknowledged as an issue in staff retention. 鈥淚t鈥檚 compact, and there鈥檚 a higher level of observation from the nurses point,鈥� says Linda Davies, matron of the acute assessment unit on the ground floor, 鈥渂ut there鈥檚 no natural light and ventilation. And the circular layout can be daunting, as you can go around in circles following patients.鈥�

Also, the number of doors needed for fire prevention causes problems. Trish Moncur, a nurse manager in A&E, says: 鈥淭he architect didn鈥檛 think of trolley routes. It鈥檚 designed to confuse.鈥�

In contrast to all this is the main entrance hall. This is a crescent-shaped, double-storey atrium awash in daylight through a glass roof. With a reception desk at the centre, it is flanked by a restaurant and coffee shop and a blood donor area, and is spacious enough to absorb a multitude of people without feeling crowded. It lives up to Bailey鈥檚 description of an area that is 鈥渓ight and welcoming, creating a feel of openness and warmth that communicates wellness鈥�.

An escalator leads to a more relaxed waiting area, complete with a grand piano for anyone to play, donated by Bailey.

The big question in any healthcare building is how it will cope with future changes. With treatment becoming less invasive, healthcare is increasingly given in community hospitals, health centres and at home. So, what is the shelf life of a 939-bed hospital?

Romford鈥檚 solution is to become a regional super-centre and the expanded cancer care department already fits the bill. 鈥淲e have already outlined a programme towards regionalisation,鈥� says Mark Rees, chief executive. 鈥淭he building is adaptable enough to lend itself to that.鈥�

The building鈥檚 adaptability is based on the principle of the loose-fit shell. On the ground floor, imaging facilities encased in concrete walls with steel sheets have softer spaces alongside them. On the upper floors, all the wards are designed to be converted to intensive care units in six weeks.

鈥淚f you want an adaptable space, you have to take the worst case scenario 鈥� an intensive care unit,鈥� says Bailey. 鈥淲e increased the size of wards so they can be converted. The PFI allowed us to pay for this with the savings made by decreasing circulation space.鈥�

The hospital鈥檚 success will be determined by the efficiency with which it treats its patients. To what extent this will rely on the compact plan will be interesting to see. But in the long term, its success will depend on how adaptable the building is and it seems this has been designed into the structure.