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On 30 April, Taylor Wimpey completed the most complicated financial transaction in the history of the construction industry. After 10 months of negotiations, it agreed a refinancing deal for its 拢1.5bn debt pile. This guaranteed the survival of one of the country鈥檚 biggest housing firms and showed its peers that the banks would support them, albeit at a cost.

One senior banker (referred to here as SB) has been involved in the process since last summer, when the plummeting housing market and a failed attempt to raise 拢500m left Taylor Wimpey in danger of breaking its banking covenants. This is his account of arduous all-night meetings, rows between factions of lenders and, curiously, the consumption of tens of thousands of jelly beans.

Pete Redfern was always very charming but it was a real baptism of fire for him. I wouldn鈥檛 wish what he went through on anyone

SB: There was an average of two to three meetings a week, either held at the offices of lawyers Allen & Overy or Slaughter & May, attended by 15 to 20 people.

They would start at 4pm but you knew you鈥檇 be there until 3am. When you鈥檝e got a large pile of documents in front of you, you just start at the front and work your way to the back.

The sessions were often divided into two rooms 鈥� one for the banks and one for the company and their advisers. There would also be various other bilateral meetings and conversations taking place 鈥� in the hallways or even in the loo. You鈥檇 see a lot of whispered conversations down mobile phones as people provided updates to their offices.

In the meeting room itself, there was a constant to and fro of people 鈥� the door hardly stopped moving.

Food was the high point. It was like when you鈥檙e on a long flight and the hostess brings you a pathetic tray of food but at that moment it鈥檚 the most important thing in your life.

Fish and chips was always the favourite. Pastas and salads were generally left untouched but if they disappeared it was the lawyers who ate them 鈥� they鈥檙e used to these marathon meetings.

We were always keen to meet at Slaughter + May鈥檚 offices because they had great jelly beans 鈥� people ate them by the handful.

There would also be various other bilateral meetings and conversations taking place 鈥� in the hallways or even in the loo

The players

In addition to the banks, which held 拢1.1bn of the original 拢1.9bn debt, lenders included holders of company bonds worth 拢443m. Private note holders had a further 拢380m.

SB: A major complication was the disparate group of lenders. Throw in the company鈥檚 pension fund trustees and a whole raft of lawyers, accountants and advisers and you can see how difficult it was to have the simplest conversation.

Dealing with the bondholders was initially like herding cats because the bonds were traded on the open market 鈥� we couldn鈥檛 get hold of the damn things. Eventually we dealt with a small number of larger institutions.

The private placement noteholders were largely New York investors, who are charming when things are good but utterly ruthless when times are bad. They were only concerned with how much they could get in fees for agreeing to the changes in terms that allowed the deal to be cut. You think the banks are ruthless but they鈥檙e nothing compared with these guys.

There were five main banks but the process was led by RBS and HSBC. At times there was intense frustration and arguments between factions, especially the frontline guys and the work-out teams [the behind-the-scenes number crunchers].

Work-out teams are not client-facing so there was never the sense of urgency the frontline guys wanted. The work-out teams were a pretty antagonistic bunch of individuals who have none of the personal charm of client-facing bankers. Their level of introspection in analysing the numbers was often excruciating.

The problems

Likened by the banker to Tolstoy鈥檚 War and Peace, the lengthy talks were complicated by the lack of detail in Taylor Wimpey鈥檚 management information systems (MIS).

We were always keen to meet at Slaughter + May鈥檚 offices because the food was better and they had great jelly beans people ate by the handful

SB: On top of the mix of lenders, a key factor behind the delay was Taylor Wimpey鈥檚 less than ideal MIS. These are the detailed financial models you need to run a business or, in this case, base a refinancing around.

They lacked fine detail, which is okay in a rising market but not during a complicated debt restructuring.

This was less of a problem for the banks, who understand the housing cycle, the company and the general direction the management is headed. But it was a problem for the private noteholders and bondholders, who were driven by paranoia. Unless they had transparency with the numbers they assumed there was bad news in there. As a result, analysing the MIS went on ad nauseam.

The dynamics

Some have said the lenders had Taylor Wimpey over a barrel, but throughout the deal, the bankers insisted it would not be in the lenders鈥� interest to pull the plug because of their own weakness. The last thing the banks wanted was a busted housebuilder.

SB: There was always the danger in the air that Taylor Wimpey could say, 鈥淪od this, we鈥檙e handing the company over to you鈥�, which would completely screw up our books.

I remember the odd sarcastic threat 鈥� you know, 鈥淨uite frankly if you鈥檙e going to be this belligerent you can have the bloody company鈥� 鈥� although these moments were normally at 2am when tempers were fraying.

A major complication was the disparate group of lenders, which included bondholders, private note holders and numerous opinionated banks

Chief executive Pete Redfern was always charming but it was a real baptism of fire for him. I wouldn鈥檛 wish what he went through on anyone. Some said he was quite young for the job but there was never a sense he wasn鈥檛 heavyweight enough. He looked a bit browbeaten towards the end but he had an army of advisers around him 鈥� sometimes as many as 10.

Someone once said: 鈥淵ou need a real ball-breaker for these deals. Someone who will cut through all the crap and be decisive.鈥� I guess Sir Alan was too busy filming The Apprentice 鈥︹��