The United House boss on how the firm morphed from a social housing contractor into a developer with a 拢600m pipeline

United House鈥檚 two offices certainly present a contrast. The contractor-developer has its headquarters in Swanley, on the south-east London-Kent border - a town not known for its charms, it would be fair to say. And then it has its altogether swankier central London office in the heart of theatre-land next door to the famous Ivy restaurant and club.

The Soho office is indicative of the direction in which United House is moving. While the Swanley base looks after the company鈥檚 contracting and refurbishment arms, the central London office leads on its development business - crucial to the group鈥檚 growth plans.

Tucking into an excellent looking sashimi starter at the aforementioned club (membership by invitation only by the way), Jeff Adams, United House鈥檚 owner and chief executive, takes a pragmatic line on his company鈥檚 diametrically opposed office locations. 鈥淎ll the banks and other developers are here,鈥 he says. 鈥淭hey might come here for a cup of coffee, but they won鈥檛 go down to Swanley.鈥 Hard to argue with that.

Adams is a down-to-earth host, slipping easily between business and warm personal anecdotes - many to do with his four children and seven grandchildren. Brought up in Stockton-on-Tees he is a self-described barrow-boy - somebody who has seen and grasped opportunities his whole life.

But just how and why has United House morphed from a social housing contractor into a developer with a pipeline of 2,500 homes in central London with a gross development value of 拢600m? And is Adams willing to allow other contractors to work on his projects?

There are a lot of things that drive me, but being a 拢1bn a year contractor isn鈥檛 one of them

United House鈥檚 last set of accounts showed that while revenues were down, from 拢239m in 2011 to 拢197m last year, its profits had grown from 拢15m to 拢21m over the same period. The strategy outlined in the accounts was straight and to the point - qualities Adams shares - stating that United House would withdraw from construction activity in the private sector and focus instead on public sector contracts, which Adams sees as important from a revenue point of view.

鈥淲orking [as a contractor] in the public sector will produce the turnover and a return,鈥 he says. 鈥淚t鈥檚 about cash production, but it鈥檚 never going to make you a fortune.鈥 Instead, the report says that United House will concentrate its growth efforts on its development business while maintaining its contractor business by picking up public projects where it can get the right returns.

In an effort to raise capital for investment in new projects, the accounts also state that United House has sold its remaining housing PFI assets. 鈥淚鈥檓 proud of the housing PFI work that we did,鈥 says Adams. 鈥淚t modernised several thousand homes in Islington and Camden that hadn鈥檛 been touched for 30 or so years. [But] we sold those assets and that鈥檚 produced a pipeline that鈥檚 starting to go on site now. It allows us to go back to where we wanted to be, to do more of our own development work.鈥

That development work concentrates on PPP projects where Adams believes United House can help local authorities and housing associations to make better use of existing assets. The Clapham One scheme, a PPP with Lambeth council and a joint venture with the Cathedral Group, is a case in point. Completed last year, the project involved the demolition of the council-owned Mary Seacole House and the erection of a library topped by 180 units of private and social homes, plus a new leisure centre.

interview2

The Library 好色先生TV at Clapham One

Having originally unsuccessfully bid for the project and lost out to Cathedral, United House returned to the project when the scheme ran into financial trouble following the 2008 crash. 鈥淲e put some cash into it, as did the HCA (Homes and Communities Agency). We did the build and to me that project is very much a part of our future,鈥 he says. 鈥淎nd that future is the public sector having an asset, knowing that they have an asset but not knowing how to realise it. We see it as a positive role for us. It allows us to use our development, contracting and entrepreneurial skills to create opportunities.鈥

In a similar vein, United House is now working on the Chrisp Street project in east London, a JV with Poplar Harca, and is bidding for several other similar projects, including the SW2 scheme, again in Lambeth. The winner of SW2 will be asked to redevelop Brixton town hall and build an office facility for the council on an adjacent site. In return, the council鈥檚 other offices across the borough will be handed to the developer. 鈥淭here鈥檚 a big cash burn - we have to build the office block and refurbish the town hall, so you need a lot of cash up front,鈥 says Adams. 鈥淭he other sites will be released bit by bit, but some of them are prime sites in central London.鈥

In addition to PPPs, United House is also engaged in smaller housing developments of its own, as well as JVs with other developers and investors. In Greenwich, for instance, United House has the Paynes & Borthwick scheme, a JV with La Salle, and in north London it has its City North project in Finsbury Park, on which it is working with the Business Design Centre as a co-investor.

I could produce a 10-year plan for you but it would mean bugger all. It鈥檚 all about cash, opportunity, whether things work to timetables

All of which, combined with other schemes, produces United House鈥檚 拢600m pipeline and 拢2.9bn worth of opportunities. However, Adams says that he has no plans to grow his contracting business in order to cope with the work coming in through United House鈥檚 developer business. Instead he will use other main contractors. Indeed he already is; Ardmore is building the Greenwich project.

鈥淭he rationale is that we鈥檝e built our contracting business to a certain size and next year it will go back to where it was in 2011 - about 拢240m,鈥 he says. 鈥淭here are a lot of things that drive me, but being a 拢1bn a year contractor isn鈥檛 one of them. I didn鈥檛 coin the phrase but I use it a lot: turnover is vanity; profit is sanity; cash is king. To do all these developments you need cash, and if you can 禄 禄 pass some of the risk to somebody else, then it鈥檚 worth doing.鈥 As an example,

Adams says that he will be going out to tender on the 拢184m City North project in the near future.

The strategy, Adams says, is no more than an extension of the way that United House has always worked - it鈥檚 just that instead of working with a loyal cadre of subcontractors, he will instead be looking to build relationships with a group of main contractors. 鈥淪ome of the subcontractors we鈥檝e worked with we鈥檝e done business with for 30 years,鈥 he says. 鈥淚 believe in relationships and why can鈥檛 we have good relationships with a few of the main contractors?鈥

So what of the future? When can we expect to see Adam鈥檚 strategy starting to have a significant impact on the bottom line? He replies that it won鈥檛 be seen in 2013鈥檚 financials, but should start to feed through in 2014, when he says there will be a 鈥渂ig step change鈥.

In the longer term he is typically down to earth. 鈥淲e have a five-year plan, but the reality is that we have a two-year plan that鈥檚 more realistic,鈥 he says. 鈥淚 could produce a 10-year plan for you but it would mean bugger all. It鈥檚 all about cash, opportunity, whether things work to timetables. But as long as we can keep the machine fed, which is dependent on thousands of things, we can keep the growth going.鈥

interview3

Paynes&Borthwick, Greenwich

Recently completed residential schemes:

  • Clapham One: 180 units plus library, medical centre, cafe and leisure centre. Gross development value (GDV) 拢80m. JV with Cathedral Group. PPP regeneration project with the LB Lambeth
  • The Fold, Sidcup: 98 units plus commercial, GDV 拢20m
  • Paul St, Shoreditch: nine units, GDV 拢9m

Current residential schemes:

  • Paynes & Borthwick, W Greenwich: 257 units and art gallery, GDV 拢100m, achieved 50% overseas sales recently at landmark prices. JV with La Salle
  • City North, Finsbury Park: 355 units, 115,000ft2 retail/office space, GDV 拢184m. JV with Business Design Centre
  • Stevenage Road, Fulham: 38 units, GDV 拢27m
  • Deptford Project: 132 units plus 1,500m2 commercial, GDV 拢47m, JV with Cathedral Group
  • Trenchard House, Soho: 78 units, GDV 拢57m, JV with Barratt London