Paul Dollin, WSPâs enthusiastic new UK boss, has no intention of âwaking up Americanâ. So the former Atkins man intends to grow the UK business by
pushing even harder into infrastructure, particularly rail and nuclear. Just donât expect to see any more Shards going up
Paul Dollin has only been at WSP for four months, but sitting in the companyâs Chancery Lane office, he already seems remarkably at ease. Perhaps thatâs because thereâs one question, at least, that heâs expecting. âPut it this way, if I had a pound every time Iâve been asked it since Iâve been here, I wouldnât have needed the job,â he says.
The question, of course, is how WSP compares to Atkins - its rival engineer, its closest peer on the London Stock Exchange and Dollinâs employer for the past 11 years, latterly as managing director of its design and engineering business. âYou know, although we do similar things, weâre pretty different. And thatâs about history and heritage. WSP came from the private sector and breeds a different culture as a result of that.â
Different is also a word you could apply to Dollin. In a corporate world, where many managing directors seem almost interchangeable, the new head of WSPâs UK business stands out for his straight talking and roguish personality - a juxtaposition of extreme confidence and self-deprecation.
But does this character - who once gambled all his money in a start-up business venture, harboured dreams of becoming a nuclear physicist, and is just shy of his 40th birthday - have what it takes to achieve what he has been hired to do: in his words, âmake the UK division of WSP bigger and better than it is todayâ?
Dollin is in no doubt about his first priority at WSP - and thatâs to better position the UK business for the current market. âRecessions can produce a lot of navel gazing, but weâve got to get into the position where we recognise this is the market weâre in, not use it as an excuse and start finding clever and innovative ways to improve the business despite the difficulties,â he says.
WSP delivered a steady performance in its last set of results - for the six months to 30 June, group turnover was ÂŁ354.4m (ÂŁ376.9m in 2009), and profit before tax and exceptional items was ÂŁ17m (ÂŁ17.7m in 2009). Of this, the UK accounted for ÂŁ4.4m on turnover of ÂŁ111.8m.
Dollin says that in the short term, he is focused on âimproving efficiency and the companyâs margin and cash positionâ. This last is something he feels particularly strongly about, after an ill-fated attempt at running his own consultancy in the City in the nineties. âI had great fun for a short period and learned lots of hard lessons,â he says with a smile. âThat included the importance of cash. We didnât run out of profit, we ran out of cash. And thereâs nothing like spending your own money to remind you of the good old saying, ârevenue is vanity, profit sanity, and cash is kingâ.â
To achieve these aims, he says WSP will take a more focused approach to the sectors it works in. This will include a push into infrastructure, namely the rail and energy markets. âI think we can do a lot more in rail. Our culture is based very much around working in the private sector, so as some of the public and quasi-public clients in sectors such as rail are
struggling with funding, we can help because weâre used to working for quite challenging and demanding clients, and coming up with innovative solutions.â
He says the companyâs skills are readily transferable to growth in the energy sector. âWeâve got lots of good civil skills weâre used to employing in the transportation field, and know how to deliver a cost-effective solution. That will be applicable in a lot of large-scale thermal opportunities - read nuclear.â
He says the UK division will harness WSPâs global expertise in this area - the company is working on the Olkiluoto power station in Finland - to aid its push into the market. WSP is not yet tied into alliances, but Dollin says he âwill look at opportunities as they come upâ. These might be âmore European than they are UKâ, he adds, reflecting the uncertainty that surrounds the new build programme under the new government.
Another area where WSP is making a move is the green retrofitting sector. The company recently formed a joint venture with Brookfield - Brookfield Green - to push into the market, and Dollin identifies this as an area where the company can really move forward. âCapital has dried up, but people still need quality accommodation, whether residential or commercial, and people will be looking at how they can adapt their existing assets. Obviously, there is a big driver now on being compliant and minimising the impact on the environment.â
The company, like a growing number of firms in the consultancy sector, is also operating a small management consultancy arm. âIt offers us a good opportunity because itâs something we do already, particularly around advisory services for raising funding and structuring deals. Obviously, finance with a technical bent is going to become increasingly important, as thereâs not as much money around as there used to be.â Doing more in these sectors, particularly infrastructure, means the company will become more selective in the property sector - traditionally one of its main stamping grounds. The commercial glamour projects, such as the Shard, which have become synonymous with WSPâs engineering skills are also inevitably going to take a back seat in the current climate.
âIâd love to be able to say thereâs a market for lots and lots of Shards around the UK - but it might be a little bit limited,â says Dollin, who lists the Renzo Piano-designed tower as his favourite building. âBut,â he almost shouts in his enthusiasm, âthe world market is there! We work round the world from the UK as well, and where we have world-class skills, or are following existing clients around the world, weâll do it.â
Dollin believes it will be 2013-14 before there is a private sector market in the UK âthat works againâ, but says he is seeing signs of green shoots. âPeople will start thinking about investing today to get in a position for that sort of timescale in property. Whether it will offset any downturn in the public sector - well, itâs difficult to say itâs going to balance that out.â
WSPâs UK business is roughly evenly balanced into thirds between the public, private and regulated sectors, which Dollin describes as âa good platformâ.
Although, like all firms, WSP has been hit by public sector cuts - Dollin attributes 50 redundancies made in July to the public sector downturn - he does not expect âmuch more material impactâ on the business. He will not rule out more redundancies, though, and says, âJob security is a concern for everyone, and you can never say neverâ. But he emphasises that he wants to take the focus âoff downsizing as soon as thereâs not enough work, and focus on winning the workâ. He adds: âWeâre a people business and we need to fight for job security, because without our people and motivation we donât have much.â
After significant international expansion, the UK now only makes up 30% of turnover for WSP as a whole. But Dollin insists the market is âvery importantâ to the group. âWeâre a UK listed business, and there are lots of skills weâve got in the UK that will help us to develop and grow other geographic regions around the world.â When asked if this proportion could change in future, he smiles with characteristic assuredness. âIâm here to grow the business and make more money. So fingers crossed for WSP that it stays at 30%, because everyone else will be growing their part of the business at the same time.â He pauses: âYou never know, we might become bigger again.â
Here he points to WSPâs track record for expansion. âWSP has grown enormously. It understands how to grow through acquisition and organic growth. By doing some relatively simple things that Iâve talked about, weâll improve our cash position and make ourselves much stronger. Weâll go through the current UK market ups and downs, and in a year or so weâll come out in a good place and be looking for growth again.â
Dollin says he is ânot surprisedâ by the consolidation now taking place within the consultancy sector. âItâs been talked about for as long as I can remember, and itâs actually quite nice when it starts happening as itâs not just about a talking shop.â He says he fully expects CH2M Hill, the US engineer, to continue its hunt in the UK after its failed bid for Scott Wilson, and says he has âno doubtâ that the current trend for purchases by overseas firms, and those from the US in particular, will continue.
So where is WSP in all this? âWSP is mindful of it. We have to demonstrate through performance that we are delivering value to our shareholders, and weâve got to look for growth. But, he insists, âWSP is not for sale.â From his point of view, this is definitely a good thing. âI wouldnât want to wake up American tomorrow. It would really defeat the point of coming to WSP. And I donât think we need it - we can do well on our own.â
Paul dollinâs CV
1996-98 - Engineer, British Energy
1998-99 - Director of a start-up consultancy business
1999-2000 - Various project management roles, Atkins
2000-02 - Alliance manager, Atkins
2002-03 - Director of project management and engineering services, Atkins
2003-05 - Managing director of nuclear business, Atkins
2005-07 - Managing director of Atkinsâ businesses in the nuclear, conventional and renewable energy sectors
2007-09 - Managing director of its regional property design arm
2009-10 - Atkinsâ group managing director of design and engineering, and executive board director
June 2010-present - UK managing director, WSP and executive director of WSP Group
Things you wouldnât guess about Paul Dollin
He has a PhD in graphite
âIâm a material scientist by training - even though I have a B.Eng - so I understand how a bit of steel breaks. Or at least I did when I did my degree. Unfortunately - or fortunately - I donât use that knowledge in my job.â
He wanted to be a nuclear physicist when he was 13
âI sort of, almost, made it - apart from physics, which was a bit too difficult.â
He doesnât own a car
âI gave up my car in 2006. I would love to say it was purely for environmental reasons, but it was more for safety reasons and quality of life. If you drive a lot of miles and do a full dayâs work, itâs very tiring. [Not driving] has had a huge knock-on benefit in that my children understand that getting in the car damages the environment.â
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