Future tenants of the City鈥檚 major office buildings are increasingly likely to hail from the Far East - and their requirements may come as a bit of a surprise

BCO

In his keynote address to the British Council for Offices鈥 (BCO) annual conference Lord Myners, the Labour peer and former financial services secretary to the Treasury, outlined his view of future demand for London office development, noting that 鈥渕uch of the established London office market is becoming obsolete against user requirements鈥.

That much the industry knows already, with firms such as Derwent working on schemes that provide structured office space at lower cost and others looking at how inefficient buildings can be refurbished to bring down energy costs.

However, Myners added that 鈥渘ew demand will come from Far East banks and insurance companies.鈥 And Duncan Stone, regional managing director for Asia at consultancy Turner & Townsend, agrees with that analysis. 鈥淭here鈥檚 going to be a movement of wealthy Asian funds moving westwards,鈥 he says.

鈥淚t鈥檚 already happening - Chinese and Hong Kong conglomerates already have interests in the UK. That鈥檚 going to continue. Some of our clients are growing really fast.鈥

The question, then, is what do East Asian clients want from a building? And what are their priorities?

As a starting point one could do worse than listening to the experience of architects and consultants already working in the Far Eastern commercial markets.

Location is crucial, in particular to the Chinese, according to Jon Lovell, sustainability director, sustainable real estate, at consultancy Deloitte. 鈥淏y location I mean proximity to the Bank of England specifically,鈥 he says. 鈥淭here鈥檚 so much emphasis on relationships and visibility. Proximity gives the opportunity
to be close to - and be seen to be close to - stakeholders within the London market.

At the moment that鈥檚 a key driver, but once the Chinese occupier market begins to understand the City a bit more that may dissipate over time.鈥 Lovell adds that being close to the Bank of England is less of an issue for financial services companies from other east Asian countries such as Japan.

Proximity gives the opportunity to be close to stakeholders in the London market. At the moment that鈥檚 a key driver

Jon Lovell, Deloitte

But where the recent trend in the UK has been for more functional design East Asian clients - in particular the sorts of financial services firms that are likely to set up a base in London - also tend to want their buildings to make a statement. 鈥淐lients strive to make their buildings distinctive,鈥 says Steve Gillham, chairman of architect BDP Shanghai. 鈥淭hey invariably want their buildings to be the best design possible, to contribute to the cityscape. The cost of a building is a significant factor but design is more important.鈥

Gillham adds that there is a notable emphasis among Eastern clients on developing mixed-use schemes, with hotels, apartments and leisure facilities thrown into the mix. Perhaps more unusually, Gillham says that data centres are often incorporated into such developments to cope with financial services companies鈥 increasing digital storage requirements.

However, while prominent locations and impressive design cost a great deal, in some ways East Asian clients鈥 requirements are more basic than one would expect to find in a London HQ development. According to Ken Shuttleworth, they are less concerned with issues such as the need for natural light, meaning that floor plates can be substantially bigger. There is also less emphasis on the need for consistent temperatures, so savings can be made on air conditioning systems, he adds. In Chinese offices, Gillham says that floor plates, depths and floor-to-ceiling heights tend to be broadly comparable with the UK, but adds that toilet provision is much less than we鈥檙e used to in London and that design for disabled access 鈥渉as a long way to go鈥.

skyline

Open window policy

Then there are cultural differences, some of which may be difficult to reconcile with UK carbon emission targets. In China, for instance, even the tallest office buildings have windows that users can open. 鈥淭he building we鈥檙e doing is 300m tall - it鈥檚 as tall as the Shard - but they have opening windows in the offices,鈥 says Mike Hitchmough, head of offices at architect 3D Reid, which recently won a design competition to build a tower in Shenzhen, China on behalf of developer Kingkey. 鈥淚t鈥檚 a cultural thing - people just want opening windows. It鈥檚 like driving your car with the air conditioning and the windows down. When you start working in a new place you have to observe and absorb and sometimes button your mouth. That鈥檚 the way things are over there and it鈥檚 never going change.鈥

Gillham adds: 鈥淪ustainability in design is following the western lead and is being promoted at all levels of government. They鈥檙e catching up but there is still a long way to go.鈥

When it comes to speculative developments aimed at East Asian firms, designing buildings that can be adapted to different uses is also important due to the fact that in many Asian economies, long leases are rare. 鈥淐ertainly in China the lease structures are really quite different to the UK,鈥 says Hitchmough. 鈥淧eople tend to have very short leases. Particularly with things like pension funds, in the UK you鈥檇 be looking at 20-25 year leases. What we鈥檝e found speaking to agents in the local Chinese market is that tenants are looking for much shorter term leases than you would find in the UK.鈥

In China people tend to have very short leases. Particularly with pension funds

Mike Hitchmough, 3D Reid

However, to a certain extent architects will be far more constrained when designing a building for an East Asian client in the UK due to tighter planning and development control standards. 鈥淸The controls in the UK] are pretty robust relatively speaking, especially compared to the development market in China,鈥 says Deloitte鈥檚 Lovell. 鈥淚t鈥檚 a completely different kettle of fish. So, that鈥檚 going to drive requirements in terms of design, access and sustainability standards
- all those sorts of issues.鈥

In addtion, many of the major HQ buildings that have been built in major Asia-Pacific cities in recent years have been designed by western practices, so aesthetically buildings are unlikely to differ substantially from what the City is used to seeing. 鈥淚t might be fair to say that there is a bit more frivolity in China from a design point of view - a race to outperform in terms of height or whatever,鈥 says Lovell. 鈥淏ut once you take the planning and regulatory issues in London into account there is less room for that.鈥

So, while the next generation of London towers will be subtly different, the requirements of the next wave of clients and occupiers do not differ so significantly from those of western financial institutions, at least before the crash when buildings were seen as status symbols. However, the industry would be wise to research carefully exactly what East Asian companies want from their new offices. After all, they are in all likelihood the new paymasters.

LONDON: PLANNING AHEAD

The subject of achieving a balance between commercial and residential development in central London was at the heart of several discussions at the British Council for Offices鈥 annual conference earlier this month.

In his keynote speech, former financial services secretary to the Treasury Lord Myners called on planners to be more flexible in the uses they allow central London. The City of London Corporation is particularly against residential development and has secured an exemption from the government鈥檚 new planning rules that allow a building鈥檚 use to be changed from commercial to residential without the need for planning permission. Myners commented: 鈥淧lanners in Westminster and the City haven鈥檛 woken up to the fact that people increasingly want to live in central London.鈥

In order to ensure that buildings are resilient to changing needs, architect Glenn Howells asserted that his profession should design buildings to be as flexible as possible. This, he said, would allow buildings to adapt to different ways of working and could allow offices to be more easily converted into residential use.
Howells鈥 comments were made in the context of the need for buildings to last longer for environmental reasons - developments today, he suggested, must have the capacity to be reused over hundreds of years - but his suggestions also chime well with the office-residential regulatory change.

Under the rules as they stand, a change of use can only avoid going through the planning system if it doesn鈥檛 involve significant changes to the exterior of the building. Unfortunately, the design of most offices does not allow this to happen. However, if flexible use were to be designed into a development from the beginning, the potential for quick changes of use at a later date could be a much more viable option.

Such strategies, of course, wouldn鈥檛 work in the City, but some delegates had a solution for that, with several architects and consultants commenting that it is time for a change in leadership in the Corporation鈥檚 planning department: chief planning officer Peter Rees has been in post for almost 28 years.