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Soft Landings, a joint initiative of BSRIA and the Usable 好色先生TVs Trust, requires designers and builders to help clients during the first months of a building鈥檚 operation, and potentially for the first three years, to troubleshoot the systems.

Bunn: user group will share experiences.

A Soft Landings team would be on site during the settling-in period. That team would remain in control of the initiative, which BSRIA says will close the gap between designers鈥� expectations and actual building performance.

The process is completely open source, and free to download from the BSRIA website.

Roderic Bunn, Soft Landings project manager, said the initiative would break the assumption that new buildings perform to expectations from day one. 鈥淲e know that few new buildings are truly operationally ready at handover, and we know that energy consumption is often higher than anticipated,鈥� he said.

鈥淪oft Landings provides a mechanism by which project teams can remain involved after practical completion in order to identify emerging problems, resolve causes of energy wastage and help the occupants to gain full control over the building鈥檚 environmental systems.鈥�

BSRIA said that the process could be modified to fit any project. The cost would equate to 0.1% of the overall contract.

BSRIA has set up a Soft Landings user group, open to all organisations working in design, construction and occupation, which will provide support for project teams and clients.

Bunn said: 鈥淭he user group is going to be key to Soft Landings. It will be the place to pool collective experiences and share good practice with other users.鈥�

He hopes the process will lead to sector-wide improvements. 鈥淲e want this kind of practice to become normal. Practical completion isn鈥檛 the end of the story. We鈥檙e giving services engineers a lot to think about, but that鈥檚 healthy. Too often there鈥檚 too much emphasis placed on systems without factoring in human comfort.鈥�

Bunn added: 鈥淐ompanies could attract business from showcasing the lessons learnt from their experiences. Clients would be able to identify the best companies for the job, which have demonstrated their capability and commitment to this kind of practice.鈥�